Business deliveries

All orders will be delivered by 5pm if the product is being shipped to an office or business.

Residential deliveries

Orders that are shipped to a resident will be delivered by 7pm.

Delivery running late

If for any reason because of circumstances beyond our control we are running late for a delivery, we will inform you by email or phone.

Payment information

We accept payment by visa, master card, American express and paypal. All orders are final once the order has been processed by Mondu floral design.

Refunds

We use the freshest product for our floral designs. Flowers are a perishable product; it is the recipients responsibility to follow the care instructions that come with the flowers to insure longevity of the product. There is no refund on our products. If there is a problem with an order we will resolve the issue case by case and we will replace the flowers if it is necessary.